A little help. Back to watching.
Simple answers about the player, your sources, and activation.
Does XULU provide channels or content?
No. XULU is a media player. Connect your own legitimate sources; XULU does not sell or host media.
Do I need an account?
The subscriber activation flow uses a temporary device code, without a XULU password. Resellers use separate username/password accounts.
Where are my source credentials stored?
On your device. The licensing backend stores subscription, device and payment references, not playlists, provider passwords or metadata credentials.
How many devices and sources?
Standard supports one device and two sources. Premium supports up to three TV devices and five sources per device. Plans and prices are confirmed at checkout.
How do I activate?
Use the temporary code from the app’s activation screen at Setup, choose a plan, and complete the secure checkout. XULU activates automatically after the payment provider confirms the transaction.
Can I manage my devices without a password?
An activated device can open a temporary management link. Use it to see and remove devices, or attach another within your plan’s limit.
Does the privacy screen replace parental controls?
No. It is a quick playback cover, not a parental lock or a security guarantee.
How do I become a reseller?
Contact XULU through WhatsApp. After manual approval, an admin creates your account and allocates credits following your agreement.
Need a hand?
Contact XULU support for help with the player or activation. Never send source passwords or playlists.